Privacy Policy
TDACRM Solutions SRL is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR — EU 2016/679) and applicable Romanian law.
1. Data Controller Identity
- Company: TDACRM Solutions SRL
- Tax ID: RO45930062
- Reg. No.: J2022006628406
- Address: Ion Câmpineanu 23, Sector 1, Bucharest, Romania
- Email: [email protected]
2. Data We Collect
Data provided at installation
- Bitrix24 domain (e.g., company.bitrix24.eu)
- Bitrix24 OAuth token (stored encrypted with AES-256-GCM)
- App configuration: invoice series, language preferences, CRM field mappings
Data processed on your behalf
- Contacts and companies from your Bitrix24 CRM (for document generation)
- Fiscal data: tax ID, company name, address, VAT status
- Deals and amounts (for invoicing)
Data collected automatically (website)
- IP address, browser type, operating system
- Pages visited, time on site (Google Analytics — only with consent)
3. Purpose of Processing
| Purpose | Legal Basis |
|---|---|
| Providing app services (generating invoices/proformas) | Contract performance |
| Authentication and security | Legitimate interest |
| Technical support | Legitimate interest |
| Website traffic analysis | Consent |
| Subscription billing | Contract performance |
4. Data Recipients
- Bitrix24 — OAuth authentication, CRM API access
- Oblio.eu / Facturis.ro — fiscal document generation (configured by client)
- Stripe — subscription payment processing
- Hetzner — VPS hosting (servers in Germany, EU)
- Google Analytics — website traffic analysis (with consent only)
We never sell your data.
5. Data Retention
- App account data: until uninstall + 30 days cleanup
- Billing data: 10 years (legal fiscal obligation)
- Technical logs: 90 days
- Analytics cookies: 2 years (if consented)
6. Your Rights
Under GDPR you have the right to: access, rectification, erasure ("right to be forgotten"), data portability, objection, restriction of processing.
Send requests to [email protected] — we respond within 30 days.
7. Complaints
You may file a complaint with the Romanian data protection authority ANSPDCP: www.dataprotection.ro
8. Changes
Significant changes will be communicated by email or in-app notification at least 15 days in advance.